1. Introduction
- Statement about the commitment to customer satisfaction.
2. Refund Eligibility
- Conditions under which products or services are eligible for a refund (e.g., within 30 days, must be in original condition).
3. Process for Requesting a Refund
- Step-by-step process for users to follow to request a refund.
4. Contact Information
- How customers can contact you for refund-related inquiries.
5. Limitations
- Any limitations or conditions that may apply to refunds (e.g., digital products may not be refundable).